| My Account |
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| How do I create an account? |
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1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
| How do I edit my account information? |
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Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. |
| How much is my shipping? |
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Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Shipping
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We do ship worldwide.
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Your order will be shipped out the next business day after you place your order. Normally we ship via USPS First Class Mail or USPS Priority Mail.
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Wholesale orders are mostly delivered via UPS Ground service. Express shipping options (Next Day Service and 2nd Day Service) are also available at checkout section.
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Ground service deliveries usually take around 3-5 business days in the USA after shipping.
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For retail orders in the USA over $75.00 value Ground shipping is Free of Charge.
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All the Packages are dispatched from Atlanta, GA
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Here is the shipping price chart for orders in the USA:
Flat Shipping Price Chart
|
Value of Purchase |
Shipping Fee |
Customer Type |
|
$0-$9.99 |
$2.95 |
Retail |
|
$10.00-$24.99 |
$3.95 |
Retail |
|
$25.00-$49.99 |
$4.95 |
Retail |
|
$50.00-$74.99 |
$6.95 |
Retail |
|
Over $75.00 |
FREE |
Retail/Wholesale |
Expedited Shipping
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Express Shipping rates will be shown at the checkout section; our UPS integrated system will be calculating the rates depending on the weight of the package, shipping address and desired shipping service
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All the Packages are dispatched from Atlanta, GA
Following services are offered for express shipping services:
- UPS Next Day Service
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UPS 2nd Day Service
International Orders
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For International orders there will be a shipping charge regardless of order value.
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Shipping rates will be shown at the checkout section; our automated system will be calculating the rates depending on the weight of the package and desired shipping service
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We do ship retail orders via USPS First Class International Service or USPS Global Priority Service.
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International Wholesale orders will be shipped via USPS Global Express Mail Service. Deliveries usually take around 10 business days.
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There may be some delays due to Custom’s of the country we shipped. |
| I forgot my password. |
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Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. |
| How do I return my product? |
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Return Policy
Quality of merchandise and customer satisfaction are two indispensable values for MissBellyDance.
If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. No sale is final.
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The merchandise should be returned within fifteen (15) days of the date it was received, in original condition with the label.
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If the merchandise is defective or mistaken we will exchange it or issue a full refund according to your choice, we will also cover your shipping charges (ground service only) for returning the package.
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If there is nothing wrong with the product (wrong color, design, defect etc.) we will not issue a refund for shipping charges and there will be a restocking fee.
Restocking Fee Chart
|
$5.00 |
Under $50.00, returned order value |
|
$10.00 |
Between $50.00 and $100.00, returned merchandise value |
|
$10.00 |
for every $100.00 over $100.00, returned merchandise value |
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Refunds will be processed in the same form as the original payment type.
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We recommend insuring the package as you are responsible for it until we receive it.
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We don’t accept any returns on MADE-TO-ORDER costumes so please be very careful about providing correct measurements.
Return Address:
MissBellyDance
1015 Collier RD Ste B
Atlanta, GA 30318 |
| I received the wrong product. |
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If you feel that you have received the wrong product, please contact customer service at 1866 649 2477 or email us info@missbellydance.com |
| What is your return policy? |
| |
Return Policy
Quality of merchandise and customer satisfaction are two indispensable values for MissBellyDance.
If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. No sale is final.
-
-
The merchandise should be returned within fifteen (15) days of the date it was received, in original condition with the label.
-
If the merchandise is defective or mistaken we will exchange it or issue a full refund according to your choice, we will also cover your shipping charges (ground service only) for returning the package.
-
If there is nothing wrong with the product (wrong color, design, defect etc.) we will not issue a refund for shipping charges and there will be a restocking fee.
Restocking Fee Chart
|
$5.00 |
Under $50.00, returned order value |
|
$10.00 |
Between $50.00 and $100.00, returned merchandise value |
|
$10.00 |
for every $100.00 over $100.00, returned merchandise value |
-
Refunds will be processed in the same form as the original payment type.
-
We recommend insuring the package as you are responsible for it until we receive it.
-
We don’t accept any returns on MADE-TO-ORDER costumes so please be very careful about providing correct measurements.
Return Address:
MissBellyDance
1015 Collier RD Ste B
Atlanta, GA 30318 |
| When will my order ship? |
| |
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the " My Account / Order Status" link at the top right hand side of our site to track the status of your order.
We usually ship the packages within 24 hours after recieving the order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. |
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